Cleared Table
Support
A real person reads every message. Email info@clearedtable.com and we answer within two business days, usually sooner.
Something the app showed me was not safe for my table.
Stop using that recipe and tell us right away. In the app, open the recipe, tap the three dots and choose Report this recipe; it is hidden from your table immediately and we review it. You can also email us the recipe name and what was wrong. Cleared Table works from the ingredients in each recipe and the rules you set, so always check labels and ask about ingredients when you shop or eat out.
How do I change what we are guarding?
Settings, then What we are guarding. Switch on each allergy or avoided food. Allergies are never overridden by anything else in the app. Custom foods to avoid are part of Full.
How do I manage or cancel my Full subscription?
Full is billed through your Apple account. Open Settings on your iPhone, tap your name, then Subscriptions, then Cleared Table. Cancelling keeps Full until the end of the period you paid for. Apple handles refunds; ask at reportaproblem.apple.com.
How do I invite the people I cook with?
Settings on clearedtable.com, then Household access. Send an invite by email or share a join code. Lite seats two people; Full seats eight.
How do I delete my account?
Settings, then Delete my account, in the app or on the website. Your membership ends immediately and your name comes off what you added. If you are the last person at your table, the whole table is deleted with you.
Where do the store prices come from?
Prices and aisles come from Kroger and Harris Teeter stores you choose in the app. They are estimates and can be out of date. Cleared Table is not affiliated with The Kroger Co. or Harris Teeter.
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